Cookies Policy

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

 

ESSENTIAL COOKIES
Our essential cookies are set by our website and are required to perform basic functionality, such as retaining your selected tickets in the basket and making a purchase. These we consider necessary to the working of our website. If these are disabled then various functionality on the site will not work as you might expect.

Some of the functionality that essential cookies on our website provide:

• Making our shopping basket and checkout work
• Determining if you are logged in or not
• Remembering your search settings

There is no way to prevent these cookies being set other than to not use our site. The cookies used for these functions are temporary cookies that are removed once the transaction has been completed or you log out of our Site. These cookies do not store any personally identifiable information.

 

COOKIES FOR SITE ANALYTICS AND PERFORMANCE
We use Google Analytics to understand how the site is being used in order to improve your experience – this data is all anonymous, and helps us to continuously improve our website.

These cookies compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, for example. These analytics programs also tell us on an anonymous basis how people reached this site (from a search engine, for example) and whether they have been here before.

You can opt-out of being tracked by Google Analytics across all websites here: http://tools.google.com/dlpage/gaoptout

 

THIRD PARTY COOKIES
These cookies may be set through our website by other companies. Data may be collected by these companies that enable them to serve up adverts on other sites that are relevant to your interests.

We host the Meta and TikTok pixels on our site. These pixels enable us to track users (anonymous to us) once they click on one of our Facebook, Instagram or TikTok adverts. This helps us see how people engage with the content on our website and if they purchase a ticket as a result of clicking on an ad.

Whilst it is not possible for a Facebook, Instagram or TikTok user to entirely opt-out of adverts on the platform itself, you can change what types of adverts you see and the information these social media platforms use to target you with adverts.

You may still see adverts from us on Facebook or Instagram after you change your preferences if you sit within some of Facebook’s anonymised interest based groups. Please visit your advertising setting on Meta for more information and to change your advertising preferences: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

To change your ad preferences on TikTok, including information TikTok uses about you to show you ads, go to the TikTok app and tap Profile, then Menu. Tap Settings and privacy, and then Ads. Tap How your ads are personalised. You can then change your ad preferences including targeting based on gender and interests.

Some cookies may be set by engaging with embedded media on our site, such as YouTube and Soundcloud or clicking to share with Facebook, Twitter or Pinterest. These cookies are listed below. Find out more about each company’s privacy policy and/or cookie notice using the links.

Facebook – Privacy Policy
Twitter – Privacy Policy
Pinterest – Privacy Policy
YouTube – Privacy Policy
Soundcloud – Privacy Policy
TikTok – Privacy Policy

 

ADVERTISING COOKIES
Cookies are widely used in online advertising. Neither us, advertisers nor our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at http://www.youronlinechoices.com  You can also opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices

It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

 

HOW LONG DO COOKIES LAST? 
All cookies have expiration dates that determine how long they stay in your browser.

Session cookies – these are temporary cookies that are placed on your device during your browsing session and then expire (and are automatically erased) whenever you close your browser.

Persistent cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date, or until you manually delete them.

The table here sets out more information about the individual cookies we may use on our Site, the purposes for which they are used, and their duration.

 

CHANGE YOUR COOKIE SETTINGS IN YOUR BROWSER
When you first visit our website, we’ll tell you about our cookies and ask you to accept them. You can always change your mind later by changing the settings in your browser.

Most web browsers allow you to control most cookies through your browser’s settings. Use the links below to find out how to change how your browser interacts with cookies across the web and to delete any cookies it’s currently storing.

• Chrome: https://support.google.com/chrome/answer/95647
• Safari: https://support.apple.com/kb/ph21411
• Safari (iOS): https://support.apple.com/en-gb/HT201265
• Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• MicrosoftEdge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Please note that we are not responsible for information available on these websites.

 

COOKIES IN EMAILS
Please note that any emails you receive from us may contain cookies to help us to see if recipients have opened an email and understand how recipients have interacted with it. Once you click on an email that contains a cookie, your contact information may subsequently be cross-referenced to the source email and/or the relevant cookie. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.

If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.