What is the Lyric’s restoration levy?
All standard ticket purchases through the Lyric Box Office – online or over the phone – include a mandatory restoration levy of £2 per basket.
The restoration levy goes directly towards essential building maintenance and the upkeep of our 130-year-old auditorium.
The restoration levy is waived for those booking access tickets, for schools bookings, and for Young Lyric members including Young Lyric classes.
–
Can I opt out of paying the restoration levy?
No, the restoration levy is mandatory on all standard ticket purchases.
If you are booking access tickets, schools tickets, or are a Young Lyric member, the fee will be waived. See below for more information or call our Box Office on 020 8741 6850.
–
Why have you introduced a restoration levy?
The Lyric is one of the largest subsidised theatres in the UK. Alongside two theatre spaces (including our 130 year old Frank Matcham auditorium) we have rehearsals rooms, meeting rooms, music practice rooms, dance & recording studios, a bar and roof garden, and much more.
In order to ensure the building can continue to serve our civic and artistic mission, the money raised from the restoration levy is ring-fenced for essential refurbishment, improvement and upkeep.
–
I’m an access booker – how does the restoration levy affect me?
The restoration levy is waived for those booking access tickets: in order to receive the most comprehensive service, we ask that you contact the Box Office on 020 8741 6850, or via email at access@lyric.co.uk
You can also contact us via Relay UK (formerly Next Generation Text Service) on 18001 020 8741 6850. Please feel free to contact us if you have any questions that are not answered in the online booking journey.
–
I’m booking for a school group – how does the restoration levy affect me?
The restoration levy is waived for schools bookings, defined as purchases made by an educational establishment for a group of young people aged 0-25.
To make a schools booking, and for the most up-to-date information about available school ticket offers, please contact schools@lyric.co.uk.
–
I’m a Young Lyric member – how does the restoration levy affect me?
The restoration levy is waived for Young Lyric members. This includes bookings for Young Lyric classes made via the Lyric Box Office – online or over the phone.
Young Lyric Membership is a free opportunity scheme for people aged 0-25 who live in one of the 10 West London Boroughs.
If you are an existing Young Lyric member, log into your account in order to complete a purchase with incurring the levy.
If you are interested in becoming a Young Lyric member, more information can be found here.
–
Why do you waive the levy for school bookings, access customers and Young Lyric members?
We waive the levy for these audiences as part of our ongoing commitment to ensuring access customers and young people experience the fewest possible barriers to theatre and our community projects.